Part 1: Terms of Service

1. Account Eligibility and Registration

• Age Requirement: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services.

• Account Security: If you create an account, you are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• Accuracy of Information: You agree to provide accurate, current, and complete information during registration and trade submissions.

2. Gift Card Trading Rules

• Ownership and Legitimacy: By submitting a gift card for trade, you guarantee that you are the lawful owner of the card, that the card is valid, and that the balance stated is accurate.

• Prohibited Cards: We strictly prohibit the trading of gift cards obtained through fraudulent, illegal, or unauthorized means.

• Verification and Approval: All gift card trades are subject to internal verification. Tunes Trade reserves the right to reject any gift card or transaction at our sole discretion if we suspect suspicious activity or card invalidity.

• Finality of Trades: Once a gift card has been submitted, verified, and processed for payment, the trade is final and cannot be reversed or canceled by the user.

3. Payouts and Fees

• Rates: Trading rates fluctuate based on market demand and are clearly displayed at the time of your trade. By confirming a trade, you lock in the stated rate.

• Processing Time: While we aim for instant payments, payout processing times may vary depending on your selected payment method and third-party financial networks.

4. Prohibited Conduct

You agree not to:

• Use the platform for money laundering, fraud, or any illegal activities.

• Submit the same gift card to multiple platforms or attempt to use the card after a trade has been initiated with us.

• Interfere with, disrupt, or hack the security infrastructure of tunstrade.com.

Part 2: Privacy Policy

1. Information We Collect

We collect information to provide a secure and efficient trading experience, including:

• Personal Information: Name, email address, phone number, and payment details (e.g., bank account info or digital wallet addresses) provided during registration or transaction processing.

• Transaction Data: Details of the gift cards you trade, including card brand, values, and transaction history.

• Technical Data: IP address, browser type, device info, and cookies used to improve website functionality and prevent fraud.

2. How We Use Your Information

We use your data exclusively to:

• Verify and process your gift card trades and payouts.

• Prevent fraudulent activities, unauthorized access, and scam attempts.

• Provide live chat, WhatsApp, and customer support services.

• Comply with legal and regulatory obligations.

3. Data Protection and Sharing

• Security Measures: We implement industry-standard encryption and security protocols to shield your personal information from unauthorized access, loss, or alteration.

• Third-Party Sharing: We do not sell your personal data. We only share information with trusted third-party service providers (like payment processors) necessary to complete your transactions, or when required by law enforcement.

4. Updates to These Policies

Tunes Trade reserves the right to update these Terms and Policies at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the platform after updates indicates your acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding our Terms of Service or Privacy Policy, please reach out to our team via our official live chat feature on tunstrade.com.